PRIVACY POLICY

 

 

Thank you for visiting CharlinaBridal.com (the “Website”). Ensuring the privacy and security of your personal information is very important to CharlinaBridal.com. This privacy and security policy (the “Policy”) explains the information we collect about you, how and why we use the information, and what security steps are taken to protect the information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users. If you have any objections to the Privacy Policy, you should immediately discontinue use of this website.

Children
Our Services are not directed to persons under 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian’s consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.

What information do we collect and how do we use it?
CharlinaBridal.com collects information from our customers in an effort to improve their shopping experience and to communicate about products, services, and promotions. We collect information such as name, telephone number, email, postal address, and payment information (“Personal Information”) that you provide to us when you register an account on our site, place an order, participate in a sweepstakes, promotion or survey, or create product collections, wish lists, and other user-generated content. We may use this information collected online to process and fulfill your order. We also collect email addresses at various site locations in order to send you necessary order-related messages such as order confirmation and shipment confirmation notices. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. CharlinaBridal.com recognizes that it must maintain and use Personal Information responsibly.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Your Rights
We set out below an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights by providing details only known to the account holder. To exercise any of your rights, please note that for each of the rights below we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case.
Access
You have the right to know whether we process personal information about you, and if we do, to access data we hold about you and certain information about how we use it.
Portability
You have the right to receive a subset of the personal information you provide us if we process it on the legal bases of our contract with you or with your consent in a structured, commonly used and machine-readable format and a right to request that we transfer such personal information to another party. If you wish for us to transfer the personal information to another party, please ensure you detail that party and note that we can only do so where it is technically feasible. We are not responsible for the security of the personal information or its processing once received by the third party.
Correction
You have the right to require us to correct any personal information held about you that is inaccurate and have incomplete data completed. Where you request correction, please explain in detail why you believe the personal information we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required. Please note that while we assess whether the personal information we hold about you is inaccurate or incomplete, you may exercise your right to restrict our processing of the applicable data as described below.
Erasure
You may request that we erase the personal information we hold about you in the following circumstances: where you believe it is no longer necessary for us to hold the personal information;

  • we are processing it on the basis of your consent and you wish to withdraw your consent;
  • we are processing your data on the basis of our legitimate interest and you object to such processing;
  • you no longer wish us to use your data to send you marketing; or
  • you believe we are unlawfully processing your data.
    Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure.

    Choice/Opt-out
    Email
    You always have the opportunity to opt out of our newsletter marketing communications with you or change your preferences by following a link in the footer of all newsletter email messages from us or by emailing us via contact page.
    Phone
    We may contact you by telephone, with your consent where applicable, for marketing purposes. If you do not want to receive marketing calls, please contact customer support. You do not need to agree to receive automated marketing phone calls or texts from us to use the Services.
    Cookies
    For information about how to manage and opt out from cookies, please visit http://www.rawsoft.com/blog/how-opt-out-tracking-cookies/

    Disclosure of Information
    CharlinaBridal.com will not rent or sell your personal information for any reason. We may disclose information about you to other members of the CharlinaBridal.com corporate family and as required by law. We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.

    Secure Shopping
    Orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for TLS/SSL security to work, you must use an SSL enabled browser. If you still have concerns about ordering electronically, feel free to call 562-376-8141 and place your order over the phone.
    Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive Personal Information via e-mail.

    *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
    Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.YOU ARE RESPONSIBLE AT ALL TIMES FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORD OR OTHER ACCESS INFORMATION.

    Policy Changes
    CharlinaBridal.com may periodically update this Policy including for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting and continuing to use the Website, you agree to accept any changes made to this Policy. Please note that this Policy only addresses the use and disclosure of information we collect from you on the Website.
    Feel free to contact us with any questions about our Policy.